Privacy Policy

Last updated: June 17, 2026

Knorwood Commercial Real Estate ("Knorwood CRE," "we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit knorwoodcre.com or interact with our services.

1. Information We Collect

We collect information you provide directly to us, including:

• Name, email address, and phone number when you submit a property interest form ("I Want This")
• Name, email address, and property search preferences when Kam Norwood adds you as a client
• Communications you send to us directly

2. How We Use Your Information

We use your information to:

• Contact you about commercial real estate properties that match your search criteria
• Send you daily property update emails (only with your explicit consent)
• Send you SMS notifications about new listings or lead alerts (only with your explicit consent)
• Respond to your inquiries and connect you with Kam Norwood
• Improve our services

3. Email and SMS Communications

We only send email and SMS marketing communications to individuals who have explicitly opted in. Every communication includes clear opt-out instructions. You may opt out at any time by:

• Replying STOP to any SMS message
• Replying to any email with "Unsubscribe" in the subject line
• Contacting us directly at kam@knorwoodcre.com

Standard message and data rates may apply to SMS communications.

4. How We Share Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

• Service providers who help us operate our platform (Resend for email delivery, Twilio for SMS, Supabase for data storage)
• Legal authorities when required by law

5. Data Storage and Security

Your information is stored securely using Supabase, a cloud database provider with industry-standard encryption. We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

6. Your Rights

You have the right to:

• Request access to the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Opt out of marketing communications at any time

To exercise any of these rights, contact us at kam@knorwoodcre.com.

7. Cookies

Our website does not use tracking cookies. We do not use third-party advertising or analytics cookies.

8. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on this page with an updated date.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us:

• Email: kam@knorwoodcre.com
• Phone: (520) 360-8510
• Website: knorwoodcre.com